Automail is a mailroom outsourcing company specializing in mail and document processing strategies. Burning question among corporates is whether insourcing or outsourcing is more productive and less expensive. It is proved beyond a doubt that outsourcing is cheaper as the associated overhead costs are absorbed by the outsourcing provider due to their specialisation on the core areas. The outsourcing partner company provides all the process management, in our case all outgoing and incoming communications are processed and addressed in a very systematic and secured way and the costs involved are taken care in their pricing itself. With insourcing, it's not just the manual labour, but all the infrastructural costs like space, equipment, and the utilities, etc are to be paid as well as process automation system are to be provided for the job at hand.